Contact Us: 1-855-210-3302  |  info@emergencyvisions.com

Implementation

Assistance For Implementing ResponseVision®

Implementation Overview

In support of our cloud-based solution, Emergency Visions, Inc. (EVI) offers best-in-class training, implementation, and 24/7 support. EVI’s “Customer Operations” team members have an unmatched level of domain expertise and customer support experience to ensure that our customers are successful implementing, adopting, and using EVI’s solutions.

What We Offer

EVI uses a proven, scalable implementation methodology based on domain expertise and industry best practices. This methodology is grouped into five phases each focused on driving success throughout the project lifecycle. This multi-phased approach scales to customer requirements and allows for measurable deliverables during each phase.

Project Phase Key Deliverables
EV-Icon-ImplementationDefine
Define
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  • Use Cases
  • Data Integration Requirements
  • Project Plan
EV-Icon-ImplementationConfigure
Configure
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  • Configured System
  • Completed Data Loads
  • Data Integration Test
EV-Icon-ImplementationDeploy
Deploy
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  • End-User Training
  • User Acceptance Testing
  • Readiness Assessment
EV-Icon-ImplementationApply
Apply
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  • Transition To Support
  • Reinforce Training
  • Apply Best Practices
EV-Icon-ImplementationMeasure
Measure
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  • Project Review Meeting
  • Implement Measurements
  • Track User Adoption

Each phase of this methodology includes key deliverables, tasks, standard templates and recommended best practices.

In addition to implementation, configuration, data import and integration services, EVI also provides services for:

  • Best practice template configuration
  • Best Practice Center (“BPC” – virtual domain expertise call center)
  • Custom report design/build services
  • Partner on-boarding services
  • Subject Matter Expert (“SME”) Consulting

Need More Information?

Are you needing more information about the services we offer? Feel free to email us at info@emergencyvisions.com or call us toll free at 1-855-210-3302. A member from our team will be in contact with you soon.

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